Assistive Technology for Visually Impaired in the Workplace

Supporting employees with visual impairments is a vital part of building an inclusive workplace. Assistive technology can dramatically improve access, productivity, and independence, helping visually impaired team members thrive in their roles. In this article, we explore the most effective types of assistive technology used in the workplace, and how organisations can assess, implement, and support their use.

According to RNIB, more than two million people in the UK live with sight loss. Many of them are of working age. Without the right adjustments, employees may struggle to use essential workplace systems, access documents, or participate in digital meetings. But with the right tools and support, these barriers can be removed. For Further Reading; Technologies for people with Visual Impairments

Assistive technology not only enables employees to perform tasks more easily, but it also demonstrates a commitment to equality and compliance with the Equality Act 2010.

Screen readers (e.g. JAWS, NVDA): These convert digital text into speech or Braille. JAWS is widely used in corporate environments, while NVDA is a popular free alternative.

Magnification software (e.g. ZoomText or SuperNova): These tools enlarge screen content and allow users to adjust colours and contrast for better visibility. SuperNova, developed by Dolphin, is another widely used magnifier, especially when ZoomText isn’t available or approved by the organisation. The two are functionally similar, and selection often depends on internal IT policies. Learn more about SuperNova

Braille displays and notetakers: Refreshable Braille devices allow blind users to read on-screen content via touch. These are often paired with screen readers.

Accessible document formats: Creating materials in large print, HTML, tagged PDF, or audio format can make content far more usable.

Speech-to-text tools (e.g. Dragon NaturallySpeaking, or TalkType on Mac): Dragon remains the most widely used across workplaces, while TalkType is occasionally used in academic settings where it builds on Apple’s built-in dictation features.

Every employee is different, and so are their roles. A professional workplace assessment ensures that the assistive technology chosen is tailored to the individual’s needs and environment. These assessments often cover:

• Visual requirements and software compatibility
• The employee’s tasks and digital tools
• Existing systems and infrastructure
• Training and follow-up support needs

At AptoLink, our assessments involve the employee from the start, helping to build confidence and ensuring the recommendations are practical and sustainable. For Further Reading: Sight Loss and Technology

Implementing assistive visual technology means more than installing software. It requires:

• Compatibility with office platforms (e.g. Microsoft 365, Zoom, Teams)
• Awareness training for IT teams and colleagues
• Ongoing support and coaching

At AptoLink, we provide personalised training on systems like JAWS, Dragon, ZoomText, and SuperNova, ensuring employees get the most out of their tools. We also work with employers to create a culture where using assistive technology is normalised and understood.

Many employees are eligible for support through the government’s Access to Work scheme, which can cover the cost of:

• Assistive technology
• Training
• Transport or travel assistance
• Workplace coaching

AptoLink can help employees and employers navigate the Access to Work process and ensure everything is in place quickly and efficiently.

At AptoLink we’ve seen how the right support can bring about transformation. In one recent case, a branch-based banking colleague had been struggling with sight loss for several years. Although their condition was stable, they had recently failed a security check due to misreading information. The client reported frequent difficulty accessing required content and had been relying on a hand-held magnifying glass to read on-screen material.

AptoLink conducted a workplace assessment and provided ZoomText magnification software along with tailored training. After just one session, the client was able to comfortably enlarge all on-screen text. In addition, a portable video magnifier (Optelec Compact 7 HD) was introduced to help the client access physical documents with ease. These solutions significantly improved their efficiency, comfort, and confidence in their day-to-day tasks.

We also supported a local government worker who had experienced rapid sight loss. They had become reliant on their partner to complete computer-based tasks. Following an assessment, screen reading and dictation software were recommended, and the client took part in several training sessions. Over time, they regained confidence and independence, comfortably listening to documents, giving written feedback, and managing extensive email correspondence. With continued use and experience, they are on track to complete all their previous responsibilities independently.

A further case involved a branch-based colleague recovering from complete sight loss, whose vision had since returned but who continued to struggle with small text and screen colours. Fusion by Freedom Scientific was recommended during an AptoLink assessment. This tool combines magnification, colour enhancement, and JAWS screen reading. With training, the client was able to customise their screen for easier reading, significantly reduce eyestrain, and begin experimenting with JAWS as a forward-looking solution for any future vision deterioration.

With the right environment and adjustments, employees with visual impairments can thrive in every sector.

Assistive technology for the visually impaired transforms the working lives of people with sight loss. By assessing needs properly, choosing the right tools, and providing strong training and support, businesses can create an inclusive environment that empowers all staff.

If you’re ready to improve accessibility in your workplace, contact AptoLink today for expert advice, tailored assessments, and training programmes that make a real difference.

At AptoLink, we specialise in workplace assessments, assistive software training (including JAWS, ZoomText, and Dragon), and long-term support for employers committed to inclusion. Whether you’re looking to support a single employee or embed accessibility across your organisation, we’re here to help.

Contact us today to find out how we can support your team with visual accessibility tools that make a real difference.